Privacy policy

This policy explains what information 5volts.ace LLC collects through this website and how that information is used and protected.

Information we collect

When you request service, we may collect your contact information, business name, vehicle details, service location, diagnostic codes, symptoms, repair history, scheduling preferences, and any other information you provide.

How we use information

We use this information to review service requests, contact you, prepare for diagnostics or programming, schedule work, maintain service records, provide customer support, prevent misuse, and meet legal requirements.

Forms and hosting providers

The website hosting provider may process and store form submissions on our behalf. Its privacy and security practices also apply. Do not submit payment-card details, passwords, security PINs, or other sensitive credentials through the service-request form.

Cookies and analytics

This website does not use advertising cookies or analytics by default. If online scheduling, payment processing, maps, chat, analytics, or other third-party services are added, this policy will be updated as needed.

Sharing

We do not sell personal information. Information may be shared with service providers that support hosting, communications, scheduling, payments, records, software access, or other business operations. For B2B work, relevant vehicle and service information may also be shared with the referring repair shop. Information may be disclosed when required by law or necessary to protect people, property, or business rights.

Retention and security

Information may be kept as long as reasonably needed for service records, warranty, accounting, dispute resolution, fraud prevention, and legal requirements. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to correct or delete information that is not needed for active service, business records, or legal requirements. You may also opt out of non-service marketing messages.

Children

This website is intended for adults seeking automotive services and is not directed to children under 13.

Changes

We may revise this policy as services or technology change. The updated date will be posted at the top of this page.

Contact

Questions may be directed to 5volts.ace LLC by calling or texting 470-708-9165.